Remember, if you have a power outage at your home or business, you should call the utility that serves your area. That depends on your needs. Reliant has fixed and variable rate plans, plans that give you free electricity at times, and more. It all depends on what you need from an electricity provider. From there, you can compare rates and plans. Reliant Energy makes it easy for customers to pay their energy bill.
If you are a customer and have an online account, you can l og into your account and pay at any time. You can also pay by phone by calling , pay by mail with your account number and ZIP code, or pay in person at a walk-up location near you. CALL Editor: Caitlin Cosper. Enter your ZIP code and get started Please fill in the item s in red below to see rates. Are you moving to a new address?
Reliant Energy at-a-glance Offers fixed-rate and indexed energy plans and renewable energy options at affordable rates.
Part of the NRG family servicing more than one million homes and businesses. Some of the plans offered by Reliant Energy include free usage periods. Services offered by Reliant Energy Reliant Energy for residential customers Reliant Energy offers a variety of affordable electricity plans to fit your lifestyle. Reliant Energy for business customers Reliant Energy supplies electricity plans, tools, and services for small, medium, and large businesses.
Green energy options with Reliant Energy Reliant Energy offers various renewable energy options to support the movement towards going green. Reliant Energy will send a professional technician to replace existing thermostats and install new ones safely and efficiently. HVAC maintenance and repair: Whether or not you purchase electricity from this provider, Reliant Energy technicians can treat and repair AC and heating issues of all kinds. Electricity customers receive 10 percent off on services, and Reliant Energy waives the diagnostic fee for any repairs its technicians perform.
Backup power options: Reliant Energy has a variety of backup power options alongside power protection, including a surge protector and home generator assessments. Remember, you're only using the month-to-month plan to give you extra time to shop. You want to switch to a fixed rate electricity plan before the rate on your month-to-month plan jumps at the end of your first month.
Electricity prices change constantly. During periods of extreme weather, like winter and especially summer having a variable or fixed rate plan can either cost you or save you hundreds of dollars. That's because high energy demand causes the energy charge rate per kWh to rise?? Customers with variable rate plans could see Reliant's energy charges shoot up from 9 cents per kWh to 20 cents or more from one month to the next.
Meanwhile, customers with fixed rate plans face no additional costs because the price for their Reliant Energy fixed rate plan was locked-in ahead of time. According to Reliant plan EFLs, energy charges for fixed rate plans tend to run approximately 8. However, some plans with no base charges usually have slighty higher energy than average charges. That said, customers still need to be cautious. A few Reliant plans do allow usage tier pricing to have a big effect on the energy charge.
For example, if usage is below kWh per month the energy charge can be around 8 cents per kWh. If usage rises to more than kWh per month, the energy charge might rise to 10 cents per kWh. Both weekends free and nights free plans also try to convince customers to find a balance in their usage.
As with all of these types of plans, it's up to the customer to control their usage in order to reap the savings. As always, Customers need to read plan EFLs carefully and fully understand how a plan's pricing works before signing up for it.
We've created a step by step guide to help you get the cheapest electricity rate. Or you can use our Bill Calculator tool. With over 1. It recently reported a total of only complaints about Reliant between March and August, Reliant has maintained a high standard for many years, rating a out of in the J.
Other reviews for Reliant Energy from Consumer Affairs and Yelp score the company low due to complaints involving customer service issues. However, Texas Electricity Ratings gives Reliant Energy 5 stars for their community outreach and plan innovation, and 4 stars for their complaint resolution efforts. Most TER customer reviews give high marks to billing and account management as well as order experience, plans and promotions, and price.
Electricity customers sometimes loose track about what happens when the contract with their provider ends. To be clear, Texas law states that Texas electricity customers shall be notified by mail or electronically at least 30 days or one billing cycle prior to the date of contract expiration, but no more than 60 days or two billing cycles in advance of contract expiration for a residential customer.
According to Reliant's terms of service, variable rate plans and fixed rate plans do not have the same rules about notifications. Again, Reliant can change variable rate prices at any time. However, Reliant notifies fixed rate customers at least 30 days before the end of the initial contract term as spelled out on the Reliant Energy EFL.
This contract term notice tells customers that if they do not renew their contract or switch by the time the contract ends that they will be automatically switched to Reliant's month-to-month variable rate default plan. For example, if your new 12 month plan begins on January 1, you should expect a contract term notice later that year on December 1. If you don't renew with Reliant or switch to a different plan or provider, you could see your next bill's rate jump by 2 or 3 times the amount you were originally paying.
Yes, Reliant Energy will perform a credit check before beginning service unless you choose a prepaid plan. If you have a low score, you may be required to pay a deposit on your plan. Everything is included in the Reliant Energy rates on the Choose Energy marketplace, except for taxes.
Get customized results? Let's go No thanks. Service Areas Texas. Are you moving to a new address? Shop fixed rates. Choose Energy providers reliant energy. About Reliant Energy Reliant Energy is a Houston-based electricity provider that operates within deregulated areas of Texas. Why choose Reliant Energy Reliant Energy is a highly-rated energy provider best known for its flexible plan options and award-winning customer service.
Reliant Energy offers: Fixed-rate, variable-rate, and indexed plans Plans with free nights and weekends Plans for residential and commercial properties. Reliant Energy plans You can find several Reliant Energy plans on the Choose Energy marketplace, with various rates and term lengths. Truly Free Weekends 12 If you spend a lot of time at home on the weekends, consider signing up for the Truly Free Weekends Truly Free Nights 12 The Truly Free Nights 12 is similar to the previous plan, except your free usage period is between 8 p.
Reliant Energy review Overall Score 4. Customer service: 2. Online accessibility: 5. Business history: 5. Every provider on Choose Energy must meet this criteria: Dependable service Diverse selection of plans Cost-effective rates Reliable customer service As one of the top energy providers in Texas , Reliant Energy excels in each of these categories. Reliant Energy for residential customers Reliant Energy sells indexed, variable-rate, and fixed-rate plans, ranging from month-to-month agreements to multi-year contracts.
Reliant Energy for business customers Reliant Energy provides affordable and reliable electricity plans for businesses of all sizes. Green energy options with Reliant Energy Reliant Energy offers green energy plans sourced from local solar farms in Texas.
No deposit options with Reliant Energy If you have a smart meter, you may be eligible for a prepaid energy plan.
Additional Reliant Energy initiatives Along with its electricity plans, Reliant Energy offers several other home services, including home and business security packages, AC and heat protection, and surge protection plans. Community investment Reliant Energy is committed to giving back to the Texas community.
Types of rates offered by Reliant Energy There are several types of plans that you may come across when shopping for a new plan. Fixed-rate plans. Variable-rate plans. In contrast, variable-rate plans do not have a guaranteed rate or a set contract length.
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